Return/Refund Policy

Right of Rescission
In general, the following shall apply: There shall be a right of recission for 14 calendar days. Within this period, you can rescind your purchase without giving a reason. The return costs shall be borne by you.

To exercise your right of cancellation, please e-mail your name, address, telephone number and e-mail address to hello@process.studio.
We will arrange for a refund as soon as we receive the returned goods from you. You can obtain additional information about this under the “Sample Cancellation Form” item in our General Terms and Conditions of Business (GTCs).